Fujitsu ScanSnap iX500 Deluxe PA03656-B011 データシート

Introduction

5

Troubleshooting 
(installation)

Read this manual when you 
failed to install the software or 
when the ScanSnap does not 
operate normally after software 
installation. It explains about the 
resolutions for such troubles.

z

Click [Manuals] 

→ [Troubleshooting 

(installation)] in the [ScanSnap Setup] 
dialog box that appears when you 
insert the Setup DVD-ROM into the 
DVD-ROM drive.

z

Select [Start] menu 

→ [All Programs] 

→ [ScanSnap Manager] → 
[Troubleshooting (installation)] (for 
Windows 8, right-click the Start screen, 
and select [All apps] on the app bar 

→ 

[Troubleshooting (installation)] under 
[ScanSnap Manager]).

z

Double-click the [Troubleshooting 
(installation)] icon in the [ScanSnap] 
window that appears when you insert 
the Setup DVD-ROM into the DVD-
ROM drive.

z

From the sidebar in Finder, select 
[Applications] 

→ [ScanSnap] → 

[Manual], and double-click 
[Troubleshooting (installation)].

ScanSnap Connect 
Application User's Guide 
(iOS)

Read this manual for 
information about connecting 
the mobile device and the 
computer, ScanSnap Connect 
Application operations on the 
mobile device, settings and 
receiving files.

Start ScanSnap Connect Application on 

the iOS mobile device, tap [

] on the 

[File List] screen, and then tap [Help] on 
the [Information] screen that appears.

ScanSnap Connect 
Application User's Guide 
(Android)

Start ScanSnap Connect Application on 
the Android mobile device, and when the 
[File List] screen is displayed, press the 
[Menu] button on the device or tap the 
software [Menu] to display the menu. Tap 

[

] in the menu, and then tap [Help] on 

the [Information] screen that appears.