Canon DR-C225W 9707B003 マニュアル

製品コード
9707B003
ページ / 116
107
Q7
Multiple pages of scanned images cannot be saved to a 
single file.
A7
Depending on the file format, multiple scanned image pages 
cannot be saved as a single file with CaptureOnTouch Lite and 
CaptureOnTouch.
• BMP, PNG, JPEG: Always save one page per file.
• PPTX: Always saved multiple pages per file.
• TIFF, PDF: You can save multiple pages to a single file by 
clicking and selecting in the displayed dialog box.
For the setting method, see "About file formats" on p.55.
Q8
All of the placed documents have been scanned, but the 
scanned image does not appear on the application.
A8
When [Panel-Feeding] or [Automatic Feeding] is selected as the 
feeding method on the scanner driver’s setting screen, a 
scanning operation will not continue after all of the documents 
are fed, as the scanner awaits additional documents to be fed. 
You can finish the operation and send the scanned images to the 
application by clicking the [STOP] button on the Scan Panel.
Q9
Memory becomes insufficient and scanning stops.
A9
If you configure scanning conditions that use a large amount of 
the computer's memory, scanning may stop because of 
insufficient memory. Although this depends on the computer's 
memory size, the possibility of insufficient memory increases if 
any of the following scanning conditions overlap.
• [Color Mode] is set to [24-bit Color]
• A large page size (e.g. Legal) is specified as the [Page Size]. 
Alternatively, the page size is set to [Scanner's Maximum].
• A high resolution (600dpi etc.) is specified for [Dots per inch].
If an error message appears due to insufficient memory while 
scanning is in progress, exit the application, change the scanning 
conditions (e.g. reduce the resolution or page size) and then try 
scanning again. In addition, the amount of memory used can be 
contained by turning off [Moire Reduction] and [Please change 
prevent bleed through and remove] if they are set to on.
Q10
Scanned images are upside down.
A10
Confirm the scanner driver settings.
In Windows, confirm that the [Upside-down feeding] check box in 
the [Feeding] tab is cleared.
In OS X, confirm that the [Upside-down feeding] check box in the 
[More] dialog box is cleared.