HP Cisco MDS 9500 Enterprise Package RTU A7517A プリント
製品コード
A7517A
Software Warranty
HP warrants that the software media will be free of physical defects for a period of 90 days from
delivery.
delivery.
Software Product
Services
Services
Product Support gives the customer access to HP's experienced technical support resources as
well as access to HP's Information Services database for support on a variety of multi-
vendor/multi-platform software products. Product support includes escalations and problem
coordination with the appropriate engineering group. HP Services offer a variety of options to allow
you to tailor your product service to meet the needs of your organization. Basic warranty on
products can be uplifted from day one to ensure you receive the service you need when you need
it.
well as access to HP's Information Services database for support on a variety of multi-
vendor/multi-platform software products. Product support includes escalations and problem
coordination with the appropriate engineering group. HP Services offer a variety of options to allow
you to tailor your product service to meet the needs of your organization. Basic warranty on
products can be uplifted from day one to ensure you receive the service you need when you need
it.
Software Product
Services (included with
product)
Services (included with
product)
Standard 1 year 8x5 phone support, service packs, right to new versions
Additional Services
The following services are offered as HP Care Pack Services:
HP Care Pack services are available to upgrade the one year of Software Support included
with the product to 3 full years.
HP Care Pack services are available to upgrade the one year of Software Support included
with the product to either 1 or 3 years of Support Plus 24, which provides 24x7 coverage (24
hours per day, 7 days per week, including holidays).
HP Care Pack services are available to upgrade the one year of Software Support included
with the product to either 1 or 3 years of Support Plus, which provides 13x5 coverage.
Basic installation service is available.
with the product to 3 full years.
HP Care Pack services are available to upgrade the one year of Software Support included
with the product to either 1 or 3 years of Support Plus 24, which provides 24x7 coverage (24
hours per day, 7 days per week, including holidays).
HP Care Pack services are available to upgrade the one year of Software Support included
with the product to either 1 or 3 years of Support Plus, which provides 13x5 coverage.
Basic installation service is available.
Contractual Software
Support Services
Support Services
Tailored support contracts based on personalized statement of work: contact your local support
center via
center via
.
Contact your local Services department for more details
Software Support HP Care Pack Services:
Installation and Startup Service:
For additional HP Care Pack services information (hardware, software and installation support) for Europe and other
geographies, as well as orderable part numbers, please go to
geographies, as well as orderable part numbers, please go to
and select the country of your choice.
If you have specific service questions contact your local HP representative. Contact information for your local area can be
found at:
found at:
QuickSpecs
Cisco MDS 9000 Enterprise Package
Service and Support, HP Care Pack and Warranty Information
DA - 11950 EMEA — Version 3 — June 8, 2007
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