Sharp KB-5121K ユーザーズマニュアル

BEFORE YOU CALL FOR SERVICE

Please check the following before calling for service. It may save you time and expense.

PROBLEM

POSSIBLE CAUSE

SOLUTION

 1

  Part or all of 

Cooktop+Microwave 

Drawer does not 

operate.

• Power outage. 

• Fuse/circuit breaker at home doesn’t work.

• Microwave Drawer is in Demo Mode.

• Check house lights to be sure. Call your 

local electric company for service.

• Replace the fuse or reset the circuit breaker.

• See  page  28  for  how  to  cancel  Demo 

Mode.

 2

  Surface units do not 

heat.

• No power to the appliance.

• Surface controls improperly set.

• See 

SOLUTION

 for 

PROBLEM 1

.

• Check if the controls have been properly 

set. See page 13.

 3

  Surface units too hot or 

not hot enough.

• Improper cookware being used.

• Use  pans  which  are  flat  and  match  the 

diameter of the surface unit selected.

 4 

Surface unit stops 

glowing.

• It is normal when turned to a lower setting. 

 5

  Scratches on glass 

ceramic cooktop.

• Incorrect cleaning methods were used.

• Cookware with rough bottom has been 

used.

• Use the recommended cleaning procedure. 

See pages 29-30.

• Use smooth, flat-bottomed cookware.

 6

  Areas of discoloration 

on the cooktop.

• Food spillovers not cleaned before next use.

• Use the recommended cleaning procedure. 

See pages 29-30.

 7

  Metal marks on 

cooktop.

• Sliding or scraping of metal pans on top.

• Do not slide metal pans. When cool, clean 

with cooktop cleaning cream to remove the 

marks.

 8

   Brown streaks or specks 

on cooktop glass surface.

• Boilovers are cooked onto surface. 

• Use the recommended cleaning procedure. 

See pages 29-30.

 9

    Food  in  Microwave       

Drawer is not heated.

• No power to the appliance.

• Microwave Drawer controls improperly 

set.

• Microwave Drawer is in Demo Mode.

• See 

SOLUTION

 for 

PROBLEM 1

.

• Check if the controls have been properly 

set. See pages 16-17.

• See page 28.

10

  Microwave Drawer light 

does not work.

• Light bulb is loose or burned out.

• Call for service.

11

  Touch controls will not         

operate.

• Control Lock is on.

• See page 27 to unlock.

12

 Strong  odor  or  light 

smoke  when  Cooktop 

is turned on.

•  This is normal for a new Cooktop.

•  It will disappear after a few uses. Ventilate 

the room to remove odors more quickly.

13

 Display  intermittently 

shows Video Demo and 

Set Clock.

•  Power failure.

•  Touch Set Clock pad on the display and 

follow the directions. If the oven was in 

use, you must reset the cooking function.

14

 Steam from the vent.  

•  When using the microwave feature, it is 

normal to see steam from the food coming 

out of the vent.