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DCN Next Generation Intercom 
en | 14 
 
4
  Intercom activity during a 
conference 
4.1
  Handling incoming intercom calls 
When an intercom call is made to the operator by a 
user (i.e. a chairman, delegate, interpreter), this is 
registered by the appearance of the following window 
on-screen: 
 
 
Figure 11 The ‘Connect Request’ dialogue box 
 
 
   Note 
This dialogue box appears even if the Intercom 
software module was iconized. 
 
The presence of an incoming call is also registered by 
a single ring tone, if this option has been enabled. 
For more details, please refer to paragraph 3.4. 
 
The ‘Connect Request’ dialogue box contains the 
following elements: 
• 
‘Call From’ text 
• 
Text identifying the caller. This can be in the 
form of screen line/seat number, seat number 
only or interpretation booth and desk number. 
For details of which information appears, please 
refer to ‘Search’ on page 12. 
• 
‘Please lift handset’ text 
• 
‘Connect To...’ push button 
 
When this window appears: 
•  Pick up the handset connected to the PC to 
answer the call. 
 
   Note 
If the incoming call is not answered by the 
operator within 60 seconds, it will be 
cancelled. 
 
4.1.1
  Routing incoming intercom calls 
If the call is a request from a user to speak to another 
user, you must call up the main window in order to 
route and connect the call. To do so: 
•  Click on the ‘Connect To...’ push button. 
The ‘Connect Request’ dialogue box disappears and 
the following dialogue box appears: 
 
 
Figure 12 The ‘Intercom’ dialogue box 
 
   Note 
The ‘Connect Request’ window also 
disappears if the caller or the operator hangs 
up. 
 
The field below the ‘Call From’ text identifies the 
caller. 
 
If you wish to connect the caller with another 
delegate/chairman: 
•  Click on the ‘Delegates’ radio button (if this 
option is not already enabled). 
If you wish to connect the caller to an interpreter: 
•  Click on the ‘Interpreters’ radio button (if this 
option is not already enabled). 
If ‘Delegates’ has been selected, the ‘Connect To’ list 
box (located beneath the ‘Connect To’ radio buttons) 
will display an alphabetical list of all delegates and 
chairmen that can receive an intercom call. To be 
eligible, they must have the following: 
• 
A valid seat number in the currently open 
installation file 
• 
A connection to an intercom handset 
Each delegate or chairman will be identified by a 
screen line and seat number, or only a seat number if 
Bosch Security Systems B.V. | 2005 January | 9922 141 70371