Sima Products Universal Remote SUR-20 ユーザーズマニュアル

Appendix B 

If you have trouble configuring or operating the SUR-20, first check 
that you have inserted the batteries correctly (page 4). Then check 
the items below. 

The SUR-20 
doesn’t operate 
your device. 

•  Batteries may be dead. Replace with fresh 

alkaline batteries. 

•  Make sure that the desired device screen on 

the SUR-20 LCD panel has been selected.   

•  Move closer to the device.  The maximum 

operating distance is approximately 30 feet. 

•  Ensure that you are aiming the SUR-20 directly 

at the device and that there are no obstructions 
between the SUR-20 and the device. 

•  Ensure that programming the learning function 

(Chpt. 4) or the manufacturer codes (Chpt.5 ) 
has been properly done. Re-teach the button. 

You cannot 
operate a device 
even after 
teaching the 
device using the 
learning function 
(Chpt. 4). 

•  Make sure that you have correctly “taught” your 

device’s remote control to the SUR-20. 

•  Delete the device data from the SUR-20 (Chpt.  

26) and carry out the learning function again 
(Chpt. 4). 

•  Make sure you did not program more than one 

remote for a given device. 

 

You see an “error” 
display during the 
learning 
procedure. 

•  Make sure you did not program more than one 

remote for a given device. 

•  Make sure the two remotes are not too far apart 

and are aiming directly at each other. 

You see an “error” 
display during 
operation. 

•  The button that you pressed has not been 

taught.  Teach the button using the learning 
procedure (Chpt. 4).