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Warranty
The warranties provided by BSH Home Appliances Corp. in this Statement of Lim-
ited Warranty apply only to the BSH Ventilation Hood (“hood”) and Internal Blower 
sold to you, the first using purchaser, provided that the hood and blower were pur-
chased (1) for your use and not for resale and (2) in the United States or Canada 
and is located in the country of purchase. As used in this Statement of Limited 
Warranty, the term “Date of Installation” shall refer to the earlier of the date the 
hood and internal blower are installed or ten (10) business days after the date the 
hood and internal blower are sold to the first using purchaser, the warranties 
stated herein apply only to the first using purchaser and are not transferable.
Standard Limited Warranty BSH warrants that its hood and internal blower are 
free from defects in materials and workmanship for a period of twelve (12) months 
from the Date of Installation. During the warranty period, BSH or its authorized 
service center will repair or replace, at its sole option, any hood or internal blower 
that proves to have been defective under conditions of normal use without charge. 
All removed parts and components shall become the property of BSH, at BSH’s 
option. All replaced and/or repaired parts shall assume the identity of the original 
part for purposes of this warranty and this warranty shall not be extended with 
respect to such parts.
Other Conditions of the Limited Warranties The warranties provided in this State-
ment of Limited Warranty exclude defects or damage resulting from (1) use of the 
hood or internal blower in other than its normal and customary manner (commer-
cial use of the hood or internal blower shall not be deemed normal or customary), 
(2) misuse, abuse, accidents or neglect, (3) improper operation, maintenance, 
installation or unauthorized service, (4) adjustment or alteration or modification of 
any kind, (5) a failure to comply with applicable state, local, city, and county elec-
trical and/or building codes and (6) external forces such as floods, fires, acts of 
God or other circumstances beyond BSH’s control. Also excluded from this war-
ranty are scratches and damages on external surfaces and exposed parts of the 
hood and internal blower on which the serial numbers have been altered, defaced 
of removed. To the extent allowed by law, this warranty sets out your exclusive 
remedies with respect to products covered by it, whether the claim arises in con-
tract or tort (including strict liability and negligence) or otherwise. BSH will not be 
liable for consequential or incidental damages, losses, or expenses. THIS WAR-
RANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES. ANY WAR-
RANTY IMPLIED BY LAW, WHETHER FOR MERCHANTABILITY OR FITNESS 
FOR A PARTICULAR PURPOSE OR OTHERWISE, SHALL BE EFFECTIVE 
ONLY FOR THE PERIOD THAT THIS EXPRESS WARRANTY IS EFFECTIVE. 
No attempt to alter, modify, or amend this warranty shall be effective unless 
authorized in writing by an officer of BSH.
How to Obtain Warranty Service To obtain warranty service for the hood or inter-
nal blower, you should contact the nearest BSH authorized service center or the 
BSH Customer Support Call Center, 5551 McFadden Avenue, Huntington Beach, 
CA 92649, 800/944-2904. Please have your model number and serial number 
when you call. They are printed on the inside left panel of the hood and the bottom 
of the internal blower.
NOTICE TO CALIFORNIA OWNERS If your hood or internal blower needs war-
ranty service and there is no authorized BSH service center reasonably close to 
you, you may notify the BSH reseller from whom you purchased the hood or inter-
nal blower. If the BSH reseller fails to repair or replace the defective parts, or par-
tially refund your purchase price (where applicable), you may have the hood or 
internal blower repaired at any large appliance repair shop or center and you will 
be reimbursed for all reasonable expenses provided the costs are substantiated in 
writing and the work performed is covered by this warranty. BSH shall not reim-
burse any repair costs hereunder which exceed the depreciated value of the hood 
or internal blower.