PictureTel LIVE GATEWAY 3.1 ユーザーズマニュアル

 

LiveGateway stores informational messages, tracking messages, warning messages, and error messages in an 
event log. The information in the event log helps you to monitor LiveGateway traffic. The event log can be 
viewed using the LiveGateway configurator or any application which is capable of displaying a text file, such as 
Notepad.  

You can also view and manage LiveGateway from the LiveManager console via the LiveGateway SNMP 
Manager. From the LiveGateway SNMP Manager window you can access LiveGateway Servers and:  

• 

View LiveGateway statistics 

• 

Perform diagnostic tests 

• 

View settings 

 

 are also placed in the event log. Whenever the ISDN network disconnects (or rejects) a call, 

it generates a Q.931 Cause Code. This code message is placed into the LiveGateway Event Log so that the 
message will be printed out and available to the administrator for help in troubleshooting 
installation/configuration issues and diagnosing ISDN line problems.  

 

The event log file is named 

tmmddyy.log

. A new event log is created for each day of operation. It contains 

event codes, event categories, and text descriptions for messages. Open 

tmmddyy.log

 and locate the code and 

category for your problem. Find that same event code in the appropriate table contained in 

 to locate the possible cause and the possible solution.  

The LiveGateway event logs are located in the directory where LiveGateway was installed. This directory can 
be shared so that client PCs can map it to a local drive, enabling remote viewing of the logs.  

Each line in the event log is a unit of information. The following is a sample line from a event log