Omnia Industries Food Processor Omnia One Multicast Stero Audio Processor with SENSUS ユーザーズマニュアル

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Obtaining Service 
 
•  Omnia Customer Support personnel are available in Cleveland, Ohio, USA, Monday through Friday 
between 9:00 A.M. and 6:00 P.M., Eastern Time. If outside the U.S.A., please contact the dealer you 
purchased your Omnia from. 
•  Before contacting Omnia Customer Support, please have the serial number of the unit (located on a barcode 
sticker on the rear panel in this format: 0218WXXXX) and a description of the symptoms/problems ready 
for the technician.  
•  All units being returned to for service MUST have a Return Authorization (RA) number assigned to them 
first. Units that are returned without a RA number will experience delays in service. 
•  Return the Omnia in its original shipping carton if possible. For best treatment, shipping the Omnia in its 
original factory box protects it as well as possible. Damage caused by improper packaging is not covered 
under your warranty! 
Note: To ensure prompt service, the Return Authorization number must be written 
prominently on or near the shipping label on the box! 
 
Via the World Wide Web 
The Omnia Web site has a wide variety of information that may be useful for product support, applications 
information, software updates, etc. The URL is: 
Via E-Mail 
The customer service e-mail address for Omnia is: support@omniaaudio.com. 
Via Phone & Mail (USA and non-European Countries)  
Customer service is available by telephone, Monday – Friday between 9:00 A.M. and 6:00 P.M., USA Eastern time 
zone.  
 Phone: +1.216.241.7225              Fax: +1.216. 241.4103 
Shipping Information: *  Telos / Omnia 
   2101 
Superior 
Avenue 
   Cleveland, 
Ohio 
44114 
 
 
USA 
   ATTN: 
To 
the 
RA 
number 
obtained from Omnia Customer Service 
Note: To ensure prompt service, the Return Authorization number must be written 
prominently on or near the shipping label on the box. 
 
 
 
 
OmniaONE Multicast - Use and Operation Manual – Version 0.90 
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