Motion Computing M1400 ユーザーズマニュアル

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Appendix 
A   Troubleshooting and Support
Motion Computing M1400 Tablet PC User Guide iv
PROBLEM
CAUSE
SOLUTION
P
EN
 (C
ONTINUED
)
The Pen button doesn’t work. I 
can’t get it to right-click.
The right-click option for the Pen 
button may be deactivated.
Re-activate the right-click option: 
Double-click the Tablet and Pen 
Settings icon, select Pen Options, 
and reselect Use pen button to 
right-click. Select Apply>OK.
You may not be correctly timing 
clicking the Pen button and 
tapping the Pen on the display.
To right-click, hold the Pen button 
down and then firmly tap on the 
display.
The buttons on the Tablet PC 
don’t do what I expect them to do.
Button functions have been 
changed.
Double-tap the Tablet and Pen 
Settings icon, then Tablet Buttons. 
You can reset the buttons to the 
defaults. NOTE: Button functions 
are associated with the orientation 
in which they’re programmed.
I
NTERFACE
/P
ORTS
The system doesn’t recognize the 
PC card I’ve inserted.
The card is incorrectly inserted.
Eject the card and re-insert it with 
the label side up.
The device is not supported.
Check Windows XP compatibility.
The system doesn’t recognize a 
USB or IEEE 1394 device.
Windows XP may take a short 
time to recognize the device.
Wait until Windows XP recognizes 
the device.
The accessory isn’t connected to 
the Tablet PC correctly.
Check the connection cable and 
be sure it is inserted into the 
correct port on the Tablet PC and 
the accessory device.
The correct driver isn’t built into 
Windows XP.
Use the device’s installation CD or 
check the manufacturer’s website 
for the correct driver.
The Tablet PC is sitting in the 
Motion FlexDock, but the system 
doesn’t recognize any accessory 
devices, such as the external 
monitor or CDROM.
The Tablet PC isn’t fully seated in 
the Motion FlexDock.
Reseat the Tablet PC in the 
Motion FlexDock.
A
UDIO
No sound is coming from the built-
in speakers.
Connecting a headset or external 
speakers mutes the built-in 
speakers.
Disconnect the headset or 
external speakers if not in use.
No sound is coming from any 
speakers.
Audio volume is too low or has 
been muted.
Open the Motion Dashboard and 
adjust the speaker volume by 
sliding the volume slider or 
uncheck the Mute button.