Ingenico 6500 ユーザーズマニュアル

 

 

Ingenico 6500 User’s Guide 

73 

 

 

7.1 

This chapter describes the diagnostic tests that the customer can perform on the Ingenico 
6500. The diagnostic tests allow you to isolate failures in field-installed Ingenico 6500 units. 
These tests are part of the operating system and are not changed by applications. The 
diagnostics are menu-driven with features that allow a logical progression through the tests. 
Once a test is selected, a test or a series of tests will be performed on the selected entity. The 
result of the test will be displayed to facilitate diagnosis of the malfunctioning parts. 

7.2 

To change the display contrast, see 

. To test the 

display contrast, follow this procedure. This test tests all pixels to see if they are working. 

Display 

Action 

 

To access the extended menu, restart the terminal 

by pressing [1] + [CAN] + [OK]; while the terminal 

is starting up, access the extended menu by 

pressing the [1] and [3] keys simultaneously. 

Serialnum Inject 
System Config 
System Info 
Supervisor Menu 

Diagnostic Menu 

Press [ ], [Enter] to select Diagnostic Menu. 

Display 

Keypad 

Press [ ], [Enter] to select Display. 

 

The pixels are tested to determine if any are not 

working, or are stuck on. The unit goes through the 

following sequence: 
All pixels on – White screen displays. 
Every other pixel off – Light gray screen displays. 
All pixels off – Dark gray screen displays. 
Every other pixel on – Light gray screen displays.