Elo TouchSystems 5000 ユーザーズマニュアル

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C H A P T E R
T
ROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table.  If the prob­
lem persists, please contact your local dealer or our service center.  Elo Technical Support num­
bers are listed on page 31 of this manual. 
Solutions to Common Problems 
Problem 
Suggestion(s) 
The monitor does not respond 
Check that the monitor’s Power Switch is on. You turn on the 
system.Turn off the power and check the monitor’s power cord 
and signal cable for proper connection. 
Characters on the screen are dim 
Refer to the Controls and Adjustments section to adjust the brightness.
 The screen is blank 
During operation, the monitor screen may automatically turn off as 
a result of the Power Saving feature.  Press any key to see if the 
screen reappears. 
OSD or power buttons don’t work 
Refer to the Controls and Adjustments section to adjust the brightness. 
“Out of Range” display 
Check to see that they are not locked out. See page 10. 
Check to see of the resolution or vertical frequency of your 
computer is higher than that of the LCD display. 
Reconfigure the resolution of your computer to make it less than or 
equal to 1280 x 1024. 1280 x 1024 is optimal. See Appendix A for 
more information on resolution. 
Touch doesn’t work 
Make sure cable is securely attached at both ends. 
Power will not shut off immediately 
Be sure to depree power button for five(5) seconds when powering 
off. Unit includes integrated power down delay function. 
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