Compac Industries Notebook 272637-001 ユーザーズマニュアル

Troubleshooting

Getting Started

If the troubleshooting suggestions earlier in this chapter have not 
helped you solve the problem, you may need to contact Compaq.

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If the notebook is connected to the Internet, visit the Compaq 
Web site.

❏

For home, home office, and small business support, type 
the following in your Web browser address field:

http://www.compaq.com/consumersupport

This area of the Compaq Web site is available in English 
worldwide. Other languages are offered in some regions.

❏

For commercial business support in English only, visit:

http://www.compaq.com/support

■

If the notebook is not connected to the Internet, refer to the 
Worldwide Telephone Numbers booklet, included with the 
notebook, to contact a support technician or a Compaq 
authorized dealer, reseller, or service provider.

To provide the fastest possible resolution of your problem, have 
the following items available when you call:

■

The notebook.

■

Serial number and model description, which are provided on 
the serial number label on the underside of the notebook.

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Purchase date on the invoice.

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Conditions under which the problem occurred.

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Error messages that have been displayed.

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Operating system version number and registration number.