Chauvet Snow Blower Pix ユーザーズマニュアル
COLORband™ PiX User Manual Rev. 6
Page 19 of 21
R
ETURNS
To return a product or request support:
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In the U.S., contact CHAUVET® World Headquarters (see
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In the UK or Ireland, contact CHAUVET® Europe Ltd. (see
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In Mexico, contact CHAUVET® Mexico (see
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In any other country, DO NOT contact CHAUVET®. Contact your distributor. See
If you live outside the U.S., United Kingdom, Ireland, or Mexico, contact your
distributor of record and follow their instructions on how to return
CHAUVET® products to them. Visit our website for contact details.
distributor of record and follow their instructions on how to return
CHAUVET® products to them. Visit our website for contact details.
Call the corresponding CHAUVET® Technical Support office and request a Return Merchandise
Authorization (RMA) number before shipping the product. Be prepared to provide the model number,
serial number, and a brief description of the cause for the return.
You must send the merchandise prepaid, in its original box, and with its original packing and
accessories. CHAUVET® will not issue call tags.
Clearly label the package with the RMA number. CHAUVET® will refuse any product returned without
an RMA number.
Authorization (RMA) number before shipping the product. Be prepared to provide the model number,
serial number, and a brief description of the cause for the return.
You must send the merchandise prepaid, in its original box, and with its original packing and
accessories. CHAUVET® will not issue call tags.
Clearly label the package with the RMA number. CHAUVET® will refuse any product returned without
an RMA number.
Write the RMA number on a properly affixed label. DO NOT write the RMA
number directly on the box.
number directly on the box.
Before sending the product, clearly write the following information on a piece of paper and place it
inside the box:
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inside the box:
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Your name
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Your address
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Your phone number
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RMA number
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A brief description of the problem
Be sure to pack the product properly. Any shipping damage resulting from inadequate packaging will be
your responsibility. FedEx packing or double-boxing is recommended.
your responsibility. FedEx packing or double-boxing is recommended.
CHAUVET® reserves the right to use its own discretion to repair or replace
returned product(s).
returned product(s).