Whirlpool TMH14XM ユーザーズマニュアル

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Is the turntable properly in place?
Make sure turntable is correct-side up and is sitting securely 
on the turntable support.

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Is the turntable support operating properly?
Remove turntable. Remove and replace turntable support. 
Replace turntable. Place 1 cup (250 mL) of water on the 
turntable, then restart oven. If it still is not working, call for 
service. See “Assistance or Service” section. Do not operate 
the oven without turntable and turntable support working 
properly.

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This is normal and depends on motor rotation at beginning of 
cycle.

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Is the display showing “:”?
There has been a power failure or the clock time has been 
turned off. See “Display” section to clear display. See “Clock” 
section to reset the clock or to turn it on.

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Is the display showing a letter followed by a number?
See “Display” section to clear. If it reappears, call for service. 
See “Assistance or Service” section.

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Some steam is normal.

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Has the oven been stored in a cold area?
The fan will run slower until the oven warms up to normal 
room temperature.

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This is normal. Fan comes on at low speed to cool the oven.

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Is the cooking power set properly?
See “Cooking Power” section.

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Are large amounts of food being heated?
Larger amounts of food need longer cooking times.

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Is the incoming voltage less than specified in “Microwave 
Oven Safety”?
Have a qualified electrician check the electrical system in the 
home.

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Is the microwave oven plugged into the same outlet?
Try a different outlet.

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Is the radio or TV receiver near the microwave oven?
Move the receiver away from the microwave oven, or adjust 
the radio or TV antenna.

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Are the microwave oven door and sealing surfaces clean?
Make sure these areas are clean.

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need to order replacement parts, we recommend that you 
only use FSP

®

 

replacement parts. FSP

®

 replacement parts will fit 

right and work right because they are made with the same 
precision used to build every new ESTATE

®

 

appliance. 

To locate FSP

®

 replacement parts in your area, call our Customer 

Interaction Center telephone number or your nearest designated 
ESTATE

®

 service center.

Call the Whirlpool Customer Interaction Center 
toll free: 1-800-253-1301.

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Features and specifications on our full line of appliances.

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Installation information.

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Use and maintenance procedures.

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Accessory and repair parts sales.

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Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

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Referrals to local dealers, repair parts distributors, and 
service companies. Whirlpool designated service technicians 
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.

If you need further assistance, you can write to Whirlpool 
Corporation with any questions or concerns at:

Estate Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Turntable
Part No. 4393799

Grease Filters
Part No. 4393790

Turntable Support and Rollers
Part No. 8184102

Charcoal Filters
Part No. 8184958

Turntable Hub
Part No. 8183949

Cooktop & Microwave
Light Bulb
Part No. 4393681