Psion Teklogix netpad Win CE 4.1 ユーザーズマニュアル
Psion Teklogix netpad Win CE 4.1 User Manual
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Chapter 9: Troubleshooting the netpad
Troubleshooting ActiveSync Synchronization Problems
9.3 Troubleshooting ActiveSync
Synchronization Problems
This section discusses various problems that may be encountered when synchroniz-
ing using a partnership.
ing using a partnership.
Some familiarity with these applications, Windows 95/98/NT 4.0, and your netpad
is assumed. You will also need a full installation of your PC PIM.
is assumed. You will also need a full installation of your PC PIM.
Note:
This section should be used in conjunction with the manual to setting up a
synchronization for each application.
synchronization for each application.
The majority of synchronization problems are caused by setting up a synchroniza-
tion incorrectly. Please make sure you have read the appropriate sections in
Chapter 6: “Connecting netpad To A PC” first. These explain the correct way to set
up a synchronization.
tion incorrectly. Please make sure you have read the appropriate sections in
Chapter 6: “Connecting netpad To A PC” first. These explain the correct way to set
up a synchronization.
9.3.1 Basic Troubleshooting For Synchronization Problems
Some common causes of sychronization errors include incorrect settings, and
e-mail issues.
e-mail issues.
Incorrect settings can result from the wrong program being associated with a partic-
ular synchronization event. If you have Outlook installed on your PC, ActiveSync
will most likely automatically assume that Tasks, E-mails, etc., should all be associ-
ated with Outlook. Verify that the programs you are using are associated with the
type of synchronization you require.
ular synchronization event. If you have Outlook installed on your PC, ActiveSync
will most likely automatically assume that Tasks, E-mails, etc., should all be associ-
ated with Outlook. Verify that the programs you are using are associated with the
type of synchronization you require.
E-mail issues usually stem from conflicts in address books, and conflicting settings
in ActiveSync itself. To verify that e-mails get synchronized to and from the netpad
correctly, verify that the e-mail addresses in the netpad outbox are valid. ActiveSync
will provide some error text on synchronization to help you detect such problems.
Conflicting settings in ActiveSync can result in e-mails being transferred as headers
only, or without attachments. Check the settings for the ActiveSync service in Inbox
on the netpad to resolve this issue.
in ActiveSync itself. To verify that e-mails get synchronized to and from the netpad
correctly, verify that the e-mail addresses in the netpad outbox are valid. ActiveSync
will provide some error text on synchronization to help you detect such problems.
Conflicting settings in ActiveSync can result in e-mails being transferred as headers
only, or without attachments. Check the settings for the ActiveSync service in Inbox
on the netpad to resolve this issue.