Oricom CARE90 ユーザーズマニュアル

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Warranty Information (Australia)

Oricom has a simple warranty process for you to follow: 

•   Please call or email our Customer Support Team, contact details follow.

•   A Customer Support Team member will verify after troubleshooting with 

you if your product qualifies under warranty. If so, they will give you a 

Product Return Authorisation number.

•   We will then email or fax a Return Authorisation form and a Repair Notice 

(if necessary), together with instructions on how to return the goods for 

warranty service.

Please note that if a Customer Support Team member advises that your product 
does not qualify for return, this warranty does not apply to your product.
Products that are authorised to be returned to Oricom in Australia must 
include all of the following:

•  A completed Return Authorisation form
•  A copy of your Proof of Purchase (please keep your original copy) 
•  The faulty prod uct, including all accessories. Oricom International Pty Ltd

Send the approved returns to: 

Oricom International Pty Ltd
Locked Bag 658
South Windsor NSW 2756 Australia 

Please note that this warranty excludes expenses incurred by you in returning any 
faulty product to us. You must arrange and pay any expenses incurred (including 
postage, delivery, freight, transportation or insurance of the product) to return the 
faulty product to us, however, we will arrange delivery of the repaired or replaced 
faulty product to you.

Please be aware that the repair of your goods may result in the loss of any 
user-generated data (such as stored telephone numbers, text messages and 
contact information). Please ensure that you have made a copy of any data 
saved on your goods before sending for repair. 
Please also be aware that goods presented for repair may be replaced by 
refurbished goods or parts of the same type rather than being repaired.