Zephyr 700 ユーザーズマニュアル

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Thank you for using our equipment.
 
We will do our best to
earn your continuing confidence in Zephyrus and our products. Any time you need information or help, give us a
call at 918-437-3333 (US).
thankyou.sam
We  make quality affordable
It's a good idea to look the equipment over for
any shipping damage as soon as it is received.
If damage is discovered, contact and file a
claim with the freight company. They are
responsible to you.
We hope it doesn't happen, but if you ever
have a problem that requires you to send
equipment back to us for repair or
replacement, Please pack a note in with the
device.  Give us as much information as
possible;--  
what the problem is and anything
you can tell us that might help solve it.
Customer feedback is the last line and a very
vital part of our overall quality control.
It will also help both of us if you will get an
RMA number from the service technician you
are talking with.  We will certainly accept
products for service without a number, but any
notes that the tech makes in his phone calls
with you might not get tied to your unit when it
gets here.
Our Limited Warranty is as follows:
We will fix or replace any product that is
defective within One year (Australia) after you
receive it.  We won't cover damage from
accident or misuse.  Warranty is FOB the
factory or our servicing distributor.  Our
responsibility is limited to repair or
replacement only and no other expenses or
consequential damages.  No other warranties
apply.
Whether your warranty has expired or not,
customer support and assistance is the
backbone of our business.  Our managment
has a background in broadcasting, so we
understand the seriousness of "equipment
down."  We'll do all we can.  --Your referral
to a friend might even be our next sale!