Oracle Audio Technologies 8.1 ユーザーズマニュアル
Contact Center Anywhere Installation Guide Version 8.1
Configuring the Database
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Configuring a MS SQL Server 2000 Database
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Replace &3 with the name of the database user that the current CCA system uses to access
the database.
the database.
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Replace &4 with the password of the user used in parameter &3.
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Replace &5 with the database TNS name of the database server.
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Replace &6 with the host name of the database server.
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Replace &7 with the database service name (SID).
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Replace &8 with the listening port of the database server. By default, Oracle 9i database
server listens on port 1521.
server listens on port 1521.
After the script file is edited, it will return to the following:
@upgrade.sql 'admincc81' 'admincc81' 'cc81' 'cc81' 'oracle' 'support-db' 'cc81' 1521
3
Open a command line window. Use the cd command to navigate to the Patch folder.
4
At the command line, type sqlplus /nolog to open Sql Plus console.
5
At the Sql Plus console, type: @UseMe_upgrade.sql
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After the script file completes running, check all log files created to verify that no error is
reported during database upgrading process.
reported during database upgrading process.
Configuring a MS SQL Server 2000
Database
Creating a New Database on MS SQL Server 2000
Complete these steps to create a new Ms SQL Server database for use with CCA:
To create a MS SQL database
1
Copy the Automated directory for SQL Server from the installation package to the host used to
run database scripts. For example, we put it in C:\CCA\database\Sql Server\Automated.
run database scripts. For example, we put it in C:\CCA\database\Sql Server\Automated.
-- &1 - Admin User Username
-- &2 - Admin User Password
-- &3 - CCA db User Username
-- &4 - CCA db User Password
-- &5 - database TNS Name
-- &6 - database hostname
-- &7 - Database Service Name
-- &8 - Database Port Number