Compaq 326817-003 ユーザーズマニュアル

Troubleshooting

6-5

Compaq Confidential – Need to Know Required

Writer: Debbie McRill Project: Compaq DAT AutoLoader Reference Guide Comments:

Part Number: 326817-003 File Name: g-ch6 Troubleshooting.doc Last Saved On: 12/20/99 2:42 PM

For Microsoft Windows NT Systems

NOTE: The following procedures apply only for Microsoft Windows NT 4.0 and above.

1. Confirm that the SCSI controller software driver has been installed and

started.

a. Use the Windows NT Setup program or SCSI Adapters applet on the

Control Panel to determine if the driver is installed.

b. Use the Devices or SCSI Adapters applet on the Control Panel to

determine if the driver is started.

c. If necessary, reinstall the driver.

2. Confirm that the DAT AutoLoader driver has been installed and started.

a. Use the Windows NT Setup program or Tape Devices applet on the

Control Panel to determine if the driver is installed.

b. Use the Devices or Tape Devices applet on the Control Panel to

determine if the driver is started.

c. If necessary, reinstall the driver.

For SCO OpenServer Systems

1. Verify that the tape driver is configured in the kernel.

a. Use the

HWCONFIG

command or view the bottom of the file,

/usr/adm/messages,

to determine whether the driver is installed or to

determine the current tape parameters.

b. Use the

MKDEV TAPE

command to install the driver in the kernel or to

modify the current tape parameters.

2. If you are using the DAT AutoLoader to install SCO OpenServer and a

Fast SCSI-2 Controller, verify that the DAT AutoLoader is connected to
the Fast SCSI-2 Controller.