Capital MWD30ES 使用とお手入れ
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9
TROUBLESHOOTING
Before calling for service, reference the following table for common problems that may enable self diagnosis or
can resolve the problem:
can resolve the problem:
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
Power is off
Check breaker or GFI
Does not turn On or
heat
heat
Wiring improperly connected Call electrician to properly connect wiring
Drawer is set to a low
temperature
Drawer is set to a low
temperature
Check drawer temperature setting
Drawer safety device
actuated
actuated
Call Capital Service
Drawer is not heating
but control is On
but control is On
Timer or temperature have
not been set correctly
not been set correctly
Check control settings and reset.
Items in drawer are too high
Clear interior interference.
Drawer will not open
Drawer slides are
improperly installed
improperly installed
Check drawer slide alignment and reinstall
Condensation build-up
Drawer not preheated
Preheat drawer prior to inserting food
SERVICE INFORMATION
If none of the above has occurred, contact our customer service department at (866) 402-4600.
Before you call for service, please have the following information available:
•
Model Number
•
Serial Number
•
Date of Installation
•
Copy of Receipt or Invoice
•
A brief description of the problem
Your satisfaction is our top priority. If the problem persists or is not resolved to your satisfaction by our service
consultant, please write to us or fax us a letter at:
consultant, please write to us or fax us a letter at:
Capital Cooking Equipment, Inc.
Attn:
Customer Service Manager
13211 Florence Ave.
Santa Fe Springs, CA 92670
USA
Fax Number:
(562) 903-1167
Email:
customerservice@capital-cooking.com