Electrolux EI23BC35KS オーナーマニュアル

If you experience a problem with your refrigerator or notice a product behavior or condition that you do not understand, you can 

usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this 

information includes common concerns, causes, and suggested solutions.

Ice maker is not 

making any ice.

•  Ice maker is turned off.

•  Refrigerator is not connected to water line 

or water valve is not open.

•  The water supply line is kinked.

•  The  water  filter  is  not  seated  properly.                                  

                                           

•  The water filter may be clogged with                

foreign material.

•  Saddle valve on cold water pipe is clogged 

or restricted by foreign material.

•  Freezer ice maker wire signal arm is being 

held up by an item not allowing it to go in 

the on or down position.

•  Turn on ice maker. For the fresh food ice maker, press and hold 

the “Ice Off” button for three (3) seconds until the indicator light 

is off. For the freezer ice maker, lower the wire signal arm. 

•  Connect the unit to the household water supply and ensure 

the water valve is open.

•  Ensure that the supply line does not kink when the refrigera-

tor is pushed into place against the wall.

•  Remove and reinstall the water filter. Be sure to push the 

filter firmly so that you hear it lock solidly into position.

•  If water dispenses slowly or not at all, or if the filter is six (6) 

months old or older, it should be replaced.

•  Turn off household water line valve. Remove valve. Ensure 

valve is not a self-piercing saddle valve. Clean valve. Replace 

valve if necessary.

•  Move any item or frozen ice cubes that may block the signal 

arm from being in the on or down position. See Automatic 

Ice Maker-Freezer section in manual.

Ice maker is 

not making     

enough ice.

•  Ice maker is producing less ice than        

you expect.

•  The water filter may be clogged with                

foreign material.

•  The water supply line is kinked.

•  Saddle valve on cold water pipe is clogged 

or restricted by foreign material.

•  Heavy traffic, opening or closing of the 

doors excessively.

•  The fresh food and freezer ice makers will each produce 

approximately 2.5 pounds of ice every 24 hours depending 

on usage conditions.  

•  If water dispenses slower than normal, or if the filter is six (6) 

months old or older, it should be replaced.

•  Ensure that the supply line does not kink when the refrigera-

tor is pushed into place against the wall.

•  Turn off household water line valve. Remove valve. Ensure 

that valve is not a self-piercing saddle valve. Clean valve. 

Replace valve if necessary.

•  Press Fast Freeze to temporarily increase ice                    

production rate.   

Freezer ice 

maker will not 

stop making ice.

•  Ice maker wire signal arm is being held 

down by some package in the freezer that 

has fallen against the ice maker.

•  Move the item or frozen ice cubes that may block the signal 

arm from being on the off or upward position. See Automatic 

Ice Maker-Freezer section in manual. 

Ice cubes are 

freezing together.

•  Ice cubes are not being used frequently 

enough or interruption of power for pro-

longed time.

•  Ice cubes are hollow (shells of ice with water 

inside). The hollow cubes break open in the 

bin and leak their water onto existing ice, 

which causes it to freeze together.

•  Remove ice container and discard ice. The ice maker will 

produce fresh supply. Ice should be used at least twice 

weekly to keep the cubes separated.

•  This generally occurs when the ice maker does not get 

enough water. This is usually the result of a clogged water 

filter. Replace the water filter, and, if the condition still occurs, 

check for a Saddle Valve, water valve not turned on all the 

way, or kinked water supply line.

Dispenser will not 

dispense ice.

• Dispenser lock out is engaged.

• Water supply is not connected.

• Ice storage bin is empty. 

• Household water line valve is not open. 

• Fresh Food door is not closed.

• Ice dispensing paddle has been held in for 

more than four to (4-5) minutes.

• Press and hold control lock for three (3) seconds.

• Connect water supply (see Connecting The Water           

Supply section).

• Ensure ice maker is turned on. When the first supply of ice is 

dropped into the bin, the dispenser should operate.

• Open household water line valve. Allow sufficient time for the ice 

to be made. When ice is made, the dispenser should operate.

• Ensure Fresh Food door is closed. (See Problem Section, 

Opening/Closing of Doors/Drawers)

• Motor is overloaded. Motor overload protector will reset in 

approximately three (3) minutes. Ice can then be dispensed.