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Questions?
Use this 
problem 
solver
Advantium Oven
Troubleshooting
38
problem 
possible Causes 
What To Do/Explanation
DISpLAY
The display is blank.
The display has
•  Check the SETTINGS menu for clock
 
 
been turned off. 
  display settings. Turn the display on.
“Control Panel
The control has
•  Press and hold CLEAR/OFF for about
LOCKED” appears  
been locked. 
  3 seconds to unlock the control. 
in display. 
 
  See Other Features Section.
Control display is
Clock is not set.
•  Follow prompts to set the clock.
lighted yet oven
Door not securely closed.
•  Open the door and close securely.
will not start.
START/PAUSE pad
•  Follow prompts
 
not pressed after entering 
 
cooking selection.
Delay Start was
•  Press CLEAR/OFF and reset. 
 
accidentally set.
Oven is in DEMO Mode
•  Unplug the oven for 1 minute, plug 
 
 
  the oven back into the wall  DO NOT set 
 
 
  the oven clock, press and hold the HELP 
 
 
  and START/PAUSE pads for 3 seconds.  
 
 
   The control should exit DEMO mode.   
 
 
 
  Set clock and continue.
CLEAR/OFF was pressed
•  Reset cooking program and press  
 
accidentally. 
  START/PAUSE.
OTHER pROBLEMS
The door and inside
The oven
•  This is normal. 
of the oven feels hot.
produces intense heat
•  Use oven mitts to remove food when
 
in a small space. 
  when ready.
Floor of the oven is
The cooktop light is
•  This is normal. 
warm, even when  
located below the oven 
the oven has not 
floor. When the light 
been used. 
is on, the heat it produces 
 
may make the oven floor 
 
get warm.
Oven will not start.
A fuse in your home
•  Replace fuse or reset circuit breaker. 
 
may be blown or the 
 
circuit breaker tripped.
Power surge.
•  Unplug the oven, then plug it back in.
Plug not fully inserted
•  Make sure the plug on the oven is
 
into wall outlet.  
  fully inserted into wall outlet.
Glass microwave
•  Align the protrusions on the bottom of 
tray does not lock  
 
  the glass microwave tray with the  
into center hub. 
 
  indentation in the turntable.  This fit is  
 
 
  not tight, some movement is normal
.