Electrolux EI23BC80KS オーナーマニュアル

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Common Solutions for Concerns
Before you call...
If you experience a concern with your refrigerator or notice a product behavior or condition that you do not 
understand, you can usually avoid a call to your service representative by referring to this section for an answer. 
Beginning with the following table, this information includes concerns, potential causes, and common solutions.
Automatic Ice Maker
Concern
Potential Cause
Common Solution
Ice maker is not making 
any ice.
•  Ice maker is turned off.
•  Refrigerator is not connected to water line or 
water valve is not open.
•  The water supply line is kinked.
•  The water filter is not seated properly.              
                     
                                           
•  The water filter may be clogged with foreign 
material.
•  Saddle valve on cold water pipe is clogged or 
restricted by foreign material.
•  Lower the wire signal arm. 
•  Connect the unit to the household water supply and 
ensure the supply valve is open.
•  Ensure that the supply line does not kink when the 
refrigerator is pushed into place against the wall.
•  Remove and re-install the water filter.  Be sure to push 
the filter firmly so that you hear it lock solidly into 
position.
•  If water dispenses slowly or not at all, or if the filter is 
six (6) months old or older, it should be replaced.
•  Turn off household water line valve.  Remove valve.  
Ensure that valve is not a self-piercing saddle valve.  
Clean valve.  Replace valve if necessary.
Ice maker is not making 
enough ice.
•  Ice maker is producing less ice than you 
expect. 
•  The water filter may be clogged with foreign 
material.
•  The water supply line is kinked.
•  Saddle valve on cold water pipe is clogged or 
restricted by foreign material.
•  The freezer ice maker will produce approximately 2.5 
pounds of ice every 24 hours depending on usage 
conditions.  
•  If the filter is six (6) months old or older, it should be 
replaced.
•  Ensure that the supply line does not kink when the 
refrigerator is pushed into place against the wall.
•  Turn off household water line valve.  Remove valve.  
Ensure that valve is not a self-piercing saddle valve.  
Clean valve.  Replace valve if necessary.
Ice maker will not stop 
making ice.
•  Ice maker wire signal arm is being held down 
by some package in the freezer that has fallen 
against the ice maker.
•  Move the item and release wire signal arm.  Remove 
any ice cubes that may have frozen together over the 
wire signal arm.
Ice cubes are freezing 
together.
•  Ice cubes are not being used frequently 
enough.
•  Ice cubes are hollow (shells of ice with water 
inside). The hollow cubes break open in the 
bin and leak their water onto existing ice, 
which causes it to freeze together.
•  Remove ice container and discard ice.  The ice maker 
will produce fresh supply.  Ice should be used at least 
twice weekly to keep the cubes separated.
•  This generally occurs when the ice maker does not get 
enough water.  This is usually the result of a clogged 
water filter.  Replace the water filter.
Light Is Not On
Concern
Potential Cause
Common Solution
Light is not on.
 
• LED light is damaged.
• No electric current is reaching refrigerator.
• Control system has disabled lights because 
one or both doors were left open too long.
• See Replacing LED lights in Care and Cleaning section.
• See “Concern” section, “Refrigerator Operations”.
• Close and reopen door(s) to enable lights.
Odors In Refrigerator
Concern
Potential Cause
Common Solution
Interior is dirty.
Odors
• Interior needs to be cleaned.
• Food with strong odors is stored in 
refrigerator.
• See Care & Cleaning Tips.
• Cover food tightly. Air filter may need to be changed 
more frequently if foods with strong odors are 
routinely stored in refrigerator.