Swann SWDVR-44200H-US オーナーマニュアル

REFERENCE

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Q: The images from my cameras are black & white and/or 

flickering. What’s up?
A: Most likely, your Video Standard isn’t set correctly for 

your region. Check out the section on PAL/NTSC (

) for more information. As a rule of 

thumb, set your video standard to NTSC if you’re in the USA or 

Canada, or PAL if you’re in Europe, the UK or Australia.
If this is happening to only some of your cameras, then there 

may be a problem with the compatibility of those cameras. If 

you’ve got them from a kit, then this shouldn’t be the case at 

all and it indicates that something quite strange is happening. 

If you have cameras purchased separately - particularly if 

you’ve found them online or from overseas - then they might 

not match the standards of the cameras you’ve already got. 

The DVR can only support one video standard at a time: 

mixing PAL and NTSC cameras does not work.

Q: I can’t login to or unlock the DVR - it says my password is 

wrong.
A: The default username/password combination for the DVR 

is “admin” with the password section left blank.
The DVR does have a default password (“12345”) but it should 

be disabled by default. If leaving the password section 

blank doesn’t work, try 12345. If that doesn’t work (and you 

haven’t set a password of your own that you’ve forgotten) then 

something strange has happened - contact Swann technical 

support (contact details are on the rear cover).

Q: The DVR will boot up and show live images, but there are 

no menus being displayed. Why?
A: There might be a fault with the hard drive installed in the 

DVR. Before the menu system is displayed, the DVR attempts 

to detect the drive that is connected. If there is an ambiguous 

signal preventing the DVR from ascertaining whether there is 

a drive connected or not, then it will keep looking and waiting 

for the drive to respond.
If you’ve just installed a new drive, disconnect it and see if that 

fixes the problem. 

Q: How do I eliminate false-triggers on my motion detection?
A: There’s no guaranteed way to eliminate false triggers, but 

- in the majority of cases - you can fine-tune the DVR’s motion 

detection settings to reduce the number of false triggers 

you’re likely to get. (See 

 for 

more detailed information about setting motion detection.)
1. Mask any redundant movement. This includes obvious things 

like trees blowing in the wind, roads with cars passing and 

so forth. Some less obvious things which might cause false 

triggers include: the “flickering” of screens, monitors or 

fluorescent lights, reflections of movement in windows/

mirrors and so on, lights which are often turned on or off, 

shadows passing and so on. We can’t possibly imagine what 

you’re going to find in your unique circumstances, so we 

encourage you to experiment.
2. Fine-tune your sensitivity. There’s no substitute for getting 

a volunteer to play the part of intruder and experimenting. 

Some cameras are just more “touchy” than others; some 

lighting conditions are harder to get the settings “right” for. 

As a “rule”, CCD cameras require a lower value than CMOS 

cameras, and that motion detection is going to be more 

sensitive at night (whenever the active infrared night vision is 

active).
3. Adjust your image settings (see 

). Unlike many image adjustment options, the DVR pre-

processes video, which means that, when the DVR looks for 

motion, it’s looking at your already processed images. By 

reducing the amount of video noise in your image, you can 

increase the accuracy of the motion detection dramatically. 

Typically, the settings that most often require adjustment are 

Brightness and Contrast.
Video noise is a problem with any video signal. It’s the very 

slight change in brightness and/or color of pixels between 

frames, and it’s commonly regarded as being “just one of 

those things” when dealing with digital imaging. By tweaking 

the brightness and contrast, you can usually remove a good 

deal of this noise, as it tends to be most pronounced near the 

blacks (the really dark bits) and the whites (the really bright 

bits) of your images.

Q: I’m getting too many email alerts from the DVR.
A: There are a few things that might help, depending what’s 

generating the email alerts. Here are a few possibilities:
The emails are for real events, however it is telling me about 

it multiple times.
This indicates that the DVR is functioning properly, but that 

the Interval setting for your email alerts is too low. Increasing 

the Interval time will decrease the number of email alerts the 

DVR sends.
The DVR sends email alerts when nothing seems to be 

happening.
This suggests that there might be something amiss with your 

Motion Detection settings.
The most likely explanation is that there is something in 

view of your cameras which is moving, or causes the illusion 

of movement. Have a look at 

 for some more information.

Error or similar).
There seems to be a hardware or configuration fault with 

the DVR. These are most often caused by a faulty (or simply 

poorly connected) connection or cable. Check the integrity of 

your cables and connections.