Electrolux EW30DS75KS オーナーマニュアル

ページ / 56
53
Solutions to common problems
Questions or for service call:  1-877-4ELECTR
OLUX
 (1-877-435-3287)
Before you call
Problem Solution
Oven smoke 
excessively 
during broiling
•  Meat too close to the broiler element. Reposition the rack to provide more 
clearance between the meat and the broiler. Preheat broil element for quick 
searing operation.
•  Meat not properly prepared. Remove excess fat from meat. Cut remaining fatty 
edges to prevent curling, but do not cut into the lean.
•  Grid on broiler pan wrong side-up. Grease does not drain into broiler pan. Always 
place the grid on the broiler pan with the ribs up and the slots down to allow grease 
to drip into the pan.
•  Broiler pan used without grid or grid cover with aluminum foil. DO NOT use the 
broiler pan without the grid or cover the grid with aluminum foil.
•  Oven needs to be cleaned. Grease has built up on oven surfaces. Regular 
cleaning is necessary when broiling frequently. Grease or food spatters cause 
excessive smoking.
Soil not 
completely 
removed after 
self-cleaning 
cycle is 
completed
•  Failure to clean bottom, from top of oven, frame of oven or door area outside 
oven seal. These areas are not in the self-cleaning area, but get hot enough 
to burn on residue. Clean these areas before the self-cleaning cycle is started. 
Burned on residue can be cleaned with a stiff nylon brush and water or a nylon 
scrubber. Be careful not to damage the oven gasket.
•  Excessive spillovers in oven. Set the self-clean cycle for longer cleaning time.
Surface burners 
do not light
•  Surface Control knob has not been completely turned to LITE. Push in and turn 
the Surface Control knob to LITE until burner ignites and then turn control knob 
to desired fl ame size.
•  Be sure gas supply valve is open.
•  Burner ports are clogged. Clean burners. See Cleaning the Burner Grates, 
Burner Caps, Burner Heads in General Care & Cleaning section. With the 
burner off, clean ports with a small-gauge wire or needle.
•  Power cord is disconnected from outlet (Electric Ignition Models only). Be sure 
cord is securely plugged into the outlet.
•  Electrical power outage (electric ignition models only). Burners can be lit 
manually. See Setting Surface Controls in this Use and Care Guide.
Burner fl ame only 
lights half way 
around burner
•  Burner ports are clogged. With the burner off, clean ports by using a small-
gauge wire or needle.
•  Moisture is present after cleaning. Lightly fan the fl ame and allow burner to 
operate until fl ame is full. Dry the burners thoroughly following instructions in the 
General Cleaning section.
Food not heating 
evenly
•  Improper cookware. Select flat-bottomed cookware of a proper size to fit 
element.
•  Incorrect control setting. Raise or lower setting until proper amount of heat is 
obtained.
Burner fl ame is 
orange
•  Dust particles in main line. Allow the burner to operate a few minutes until fl ame 
turns blue.
•  In coastal areas, a slightly orange fl ame is unavoidable due to salt air. Ceramic-
Glass Cooktop section in this Owner’s Guide.