Electrolux E23BC68JPS オーナーマニュアル

If you experience a concern with your refrigerator or notice a product behavior or condition that you do 

not understand, you can usually avoid a call to your service representative by referring to this section for 

an answer. Beginning with the following table, this information includes concerns, potential causes, and 

common solutions.

Light is not on.

• Light bulb is burned out or LED light is 

damaged.

• No electric current is reaching refrigerator.

• Control system has disabled lights because 

one or both doors were left open too long.

• See Replacing Light Bulbs or LED lights in Care and 

Cleaning section.

• See “Concern” section, “Refrigerator Operations”.

• Close and reopen door(s) to enable lights.

Interior is dirty.

Odors

• Interior needs to be cleaned.

• Food with strong odors is stored in refrigerator.

• See Care & Cleaning Tips.

• Cover food tightly. Air filter may need to be changed more 

frequently if foods with strong odors are routinely stored 

in refrigerator.

Ice maker is not making 

any ice.

•  Ice maker is turned off.

•  Refrigerator is not connected to water line or 

water valve is not open.

•  The water supply line is kinked.

•  The water filter is not seated properly.

•  The water filter may be clogged with foreign material.

•  Saddle valve on cold water pipe is clogged or 

restricted by foreign material.

•  Turn on ice maker. For the fresh food ice maker, press and hold 

the “Ice Off” button for four seconds until the indicator turns 

off. For the freezer ice maker, lower the wire signal arm.

•  Connect the unit to the household water supply and ensure 

the supply valve is open.

•  Ensure that the supply line does not kink when the refrig-

erator is pushed into place against the wall.

•  Remove and re-install the water filter. Be sure to push the 

filter firmly so that you hear it lock solidly into position.

•  If water dispenses slowly or not at all, or if the filter is six 

months old or older, it should be replaced.

•  Turn off household water line valve. Remove valve. Ensure 

that valve is not a self-piercing saddle valve. Clean valve. 

Replace valve if necessary.

Ice maker is not making 

enough ice.

•  Ice maker is producing less ice than you expect.

•  The water filter may be clogged with foreign material.

•  The water supply line is kinked.

•  Saddle valve on cold water pipe is clogged or 

restricted by foreign material.

•  The fresh food and freezer ice makers will each 

produce approximately 2.5 pounds of ice every 24 hours 

depending on usage conditions.

•  If water dispenses slower than normal, or if the filter is six 

months old or older, it should be replaced.

•  Ensure that the supply line does not kink when the refrig-

erator is pushed into place against the wall.

•  Turn off household water line valve. Remove valve. Ensure 

that valve is not a self-piercing saddle valve. Clean valve. 

Replace valve if necessary.

Freezer ice maker will not 

stop making ice.

•  Ice maker wire signal arm is being held down 

by some package in the freezer that has fallen 

against the ice maker.

•  Move the item and release wire signal arm. Remove any ice 

cubes that may have frozen together over the wire signal 

arm.

Ice cubes are freezing 

together.

•  Ice cubes are not being used frequently enough.

•  Ice cubes are hollow (shells of ice with water 

inside). The hollow cubes break open in the bin 

and leak their water onto existing ice, which 

causes it to freeze together.

•  Remove ice container and discard ice. The ice maker will 

produce fresh supply. Ice should be used at least twice 

weekly to keep the cubes separated.

•  This generally occurs when the ice maker does not get 

enough water. This is usually the result of a clogged water 

filter. Replace the water filter.