Electrolux E23BC78IPS オーナーマニュアル

If you experience a problem with your refrigerator or notice a product behavior or condition that you do not 

understand, you can usually avoid a call to your service representative by referring to this section for an answer. 

Beginning with the following table, this information includes common problems, causes, and suggested solutions.

Automatic Ice Maker
Problem

Ice maker is not 

making any ice.

•  Ice maker is turned off.

•  Refrigerator is not connected to water line 

or water valve is not open.

•  The water supply line is kinked.

•  The water filter is not seated properly.

•  The water filter may be clogged with 

foreign material.

•  Saddle valve on cold water pipe is 

clogged or restricted by foreign material.

•  Freezer ice maker wire signal arm is being 

held up by an item not allowing it to go in 

the on or down position.

•  Turn on ice maker. For the fresh food ice maker, 

press and hold the “Ice Off” button for three sec-

onds until the indicator light is off. For the freezer 

ice maker, lower the wire signal arm.

•  Connect the unit to the household water supply 

and ensure the water valve is open.

•  Ensure that the supply line does not kink when the 

refrigerator is pushed into place against the wall.

•  Remove and re-install the water filter. Be sure to 

push the filter firmly so that you hear it lock solidly 

into position.

•  If water dispenses slowly or not at all, or if the filter 

is six months old or older, it should be replaced.

•  Turn off household water line valve. Remove valve. 

Ensure that valve is not a self-piercing saddle 

valve. Clean valve. Replace valve if necessary.

•  Move any item or frozen ice cubes that may block 

the signal arm from being in the on or down posi-

tion. See Automatic Ice Maker-Freezer section in 

manual.

Ice maker is not 

making enough ice.

•  Ice maker is producing less ice than you 

expect.

•  The water filter may be clogged with 

foreign material.

•  The water supply line is kinked.

•  Saddle valve on cold water pipe is 

clogged or restricted by foreign material.

•  Heavy traffic, opening or closing of the 

doors excessively.

•  The fresh food and freezer ice makers will each 

produce approximately 2.5 pounds of ice every 24 

hours depending on usage conditions.

•  If water dispenses slower than normal, or if the fil-

ter is six months old or older, it should be replaced.

•  Ensure that the supply line does not kink when the 

refrigerator is pushed into place against the wall.

•  Turn off household water line valve. Remove valve. 

Ensure that valve is not a self-piercing saddle 

valve. Clean valve. Replace valve if necessary.

•  Press Fast Freeze to temporarily increase ice 

production rate.

Freezer ice maker will 

not stop making ice.

•  Ice maker wire signal arm is being held 

down by some package in the freezer that 

has fallen against the ice maker.

•  Move the item or frozen ice cubes that may block 

the signal arm from being in the off or upward 

position. See Automatic Ice Maker-Freezer section 

in manual.

Ice cubes are freezing 

together.

•  Ice cubes are not being used frequently 

enough or interruption of power for 

prolonged time.

•  Ice cubes are hollow (shells of ice with 

water inside). The hollow cubes break 

open in the bin and leak their water onto 

existing ice, which causes it to freeze 

together.

•  Remove ice container and discard ice. The ice 

maker will produce fresh supply. Ice should be 

used at least twice weekly to keep the cubes 

separated.

•  This generally occurs when the ice maker does 

not get enough water. This is usually the result of 

a clogged water filter or restricted water supply. 

Replace the water filter and if the condition still 

occurs check for a Saddle Valve, water valve not 

turned on all the way or kinked water supply line.