Philips BT50G/00 ユーザーズマニュアル

9

EN

7 Troubleshooting

Warning

 

•

Never remove the casing of this device.

To keep the warranty valid, never try to repair 

the system yourself. 

If you encounter problems when using this 

device, check the following points before 

requesting service. If the problem remains 

unsolved, go to the Philips Web page (www.

philips.com/support). When you contact Philips,

make sure that the device is nearby and the 

model number and serial number are available.

General

No power

•  Recharge your speaker.

No sound

 • Adjust volume on the connected device.

 • When you listen to audio through 

Bluetooth, make sure that no audio input 

cable is connected to the AUDIO IN 

socket.

 • Make sure that your Bluetooth device is 

within the effective operational range.

No response from the speaker

 • Recharge the speaker.

About Bluetooth device

The audio quality is poor after connection 

with a Bluetooth-enabled device.

 • The Bluetooth reception is poor. Move the 

device closer to this product or remove 

any obstacle between them.

Fail to find [Philips BT50] or [Philips BT25] on 

your device for pairing.

 • Press and hold PAIRING for more than 

three seconds, and then try again.

Cannot connect with the device.

 • The Bluetooth function of the device is not 

enabled. Refer to the user manual of the 

device for how to enable the function.

 • This product is already connected with 

another Bluetooth-enabled device. 

Disconnect that device and then try again.

The paired device connects and disconnects 

constantly.

 • The Bluetooth reception is poor. Move the 

device closer to this product or remove 

any obstacle between them.

 • For some devices, Bluetooth connection 

may be deactivated automatically as a 

power-saving feature. This does not indicate 

any malfunction of this product.