3D Innovations NC60 ユーザーズマニュアル

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Some of the individual printer upgrade methods will have 
their own trouble shooting sections. This section is to 
address general problems.

If the printer controller upgrade has failed, you will not 
receive an error page. Check the following and try the 
upgrade again:

Make sure you are using the correct upgrade file for your 
printer controller. It should be a *.xfc file, not an *.xfn 
file. 

Check your method of connectivity to your printer. Can 
you successfully send a job over your chosen method of 
connectivity? For parallel port users- are you using a IEEE 
1284 compliant parallel cable?

If the flash software was downloaded from an ftp site, 
make sure it was downloaded in binary format, not ASCII. 
To change to binary format, type binary at any ftp 
prompt. If you are using an ftp software package such as 
Chameleon ftp, you can select binary from within the 
software.

Consult your upgrade procedure to see if there is a “If you 
have problems” section in your chosen upgrade procedure

If the printer never goes to “Processing” and stays 
“Online” check your method of printer connection. Try 
powering off and on. If sending via a NetWare queue 
check the status of the job in the queue. Powering off and 
on the printer may cause the job to get to the printer.