HP (Hewlett-Packard) 9000 V2600 SCA ユーザーズマニュアル

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Chapter 7
139
Recovering from failures
Performance problems
Performance problems
Performance problems are generally perceived as:
• Sluggish response at the operating system prompt
• Slow program execution
• Some users/programs unable to get a response
Use the following procedure to troubleshoot a performance problem:
Step 1. At the console window of the SSP, use one or both of the following 
commands to check for active processes making heavy use of system 
resources:
ps
top
See Managing Systems and Workgroups and the 
ps
 and 
top
 man pages 
for more information about options and usage.
Step 2. Enter a 
Ctrl-C
 from the terminal exhibiting the problem to abort an 
executing command.
Step 3. Check another terminal to verify that the problem is not just a console 
hang.
Step 4. Contact the Hewlett-Packard Customer Response Center.
HP-UX kernel configuration can affect performance. Refer to 
“Configuring HP-UX for V-Class Servers” on page 120. For more detailed 
information refer to HP-UX 11.0 Configurable Kernel Parameters and HP 
V-Class Server HP-UX Configuration Notes
 available at the following 
web site:
http://docs.hp.com/hpux/os