HP (Hewlett-Packard) 9000 V2600 SCA ユーザーズマニュアル

Recovering from failures

2. Take the device offline.

3. Power down the device.

4. If it is a disk drive, wait for the disk to stop spinning.

5. Power up the device. 

6. Place the device back online.

Step 3. Check to ensure the device address or ID is correct.

Step 4. Check cable and terminator connections.

Step 5. If the system does not reboot by itself, reboot the computer by issuing the 

reset

 command in the console window or 

do_reset

 command at the 

ksh-shell window. For more information about rebooting the system see 
“Rebooting the system” on page 146.

Step 6. If the problem reappears on the device there may be an interface card or 

system problem.

If the problem reappears, it might be necessary to have the problem fixed 
by Hewlett-Packard service personnel.

Use the following procedure if a hardware failure appears to be 
associated with an interface card or with the an internal component of 
the system:

Step 1. If an HPMC tombstone is displayed, record it.

Step 2. Record the information displayed on the LCD. See “LCD (Liquid Crystal 

Display)” on page 28 for more information.

Step 3. Record any relevant information contained in the following log files in 

the /spp/data/COMPLEX directory on the SSP:

•

event_log

Main log file

•

hard_hist

Filtered output from the hard_logger, appended after each error

•

consolelog

 

Complete log of all input/output from the sppconsole window