DELL D06M ユーザーズマニュアル

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Getting Help
 
Returning Items for Repair 
Under Warranty or for Credit
Prepare all items being returned, whether for 
repair or credit, as follows:
NOTE: Before you return the product to 
Dell, make sure to back up any data on 
the hard drive  and on any other storage 
device in the product. Remove any and 
all confidential, proprietary and personal 
information, as well as removable media, 
such as CDs. Dell is not responsible for any 
of your confidential, proprietary or personal 
information; lost or corrupted data; or 
damaged or lost removable media that may 
be included with your return.
Call Dell to obtain a Return Material 
1. 
Authorization Number, and write it clearly 
and prominently on the outside of the box. 
For the telephone number to call your region, 
see “Contacting Dell” on page 55.
Include a copy of the invoice and a letter 
2. 
describing the reason for the return.
Include a copy of the Diagnostics Checklist (see 
3. 
the tests that you have run and any error 
messages reported by the Dell Diagnostics 
(see “Dell Diagnostics” on page 36).
Include any accessories that belong with the 
4. 
item(s) being returned (power cables, software, 
guides, and so on) if the return is for credit.
Pack the equipment to be returned in the 
5. 
original (or equivalent) packing materials.