Toshiba 2415 Series ユーザーガイド
239
If Something Goes Wrong
If you need further assistance
5.375 x 8.375 ver 2.4.0
❖
If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.
❖
Consult your network administrator.
❖
Consult the dealer or authorized Toshiba representative
from whom you purchased your computer and/or
program. Your dealer is your best source for current
information.
from whom you purchased your computer and/or
program. Your dealer is your best source for current
information.
For the number of a Toshiba dealer near you in the United
States, call: (800) 457-7777.
States, call: (800) 457-7777.
Contacting Toshiba
If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to
help you.
hardware-related, Toshiba offers a variety of resources to
help you.
1
Start with accessing Toshiba on the Internet using any
Internet browser by typing
Internet browser by typing
2
Next, try one of Toshiba’s online services. The Toshiba
Forum can be accessed through CompuServe
Forum can be accessed through CompuServe
®
by typing:
go toshiba
.
Toshiba voice contact
Before calling Toshiba, make sure you have:
❖
Your computer’s model and model number.
❖
Your computer’s serial number.
❖
The computer and any optional devices related to the
problem.
problem.
❖
Backup copies of your operating system and all other
preloaded software on diskettes or CD-ROM.
preloaded software on diskettes or CD-ROM.
❖
Name and version of the program involved in the
problem along with its installation diskettes or CD-ROM.
problem along with its installation diskettes or CD-ROM.