Sharp AR-157E ユーザーズマニュアル

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If you cannot scan the image, turn off your computer. Press the power switch on the unit to turn it off, unplug the unit from the power 
source, and then plug it back in. Restart your computer. Try scanning again. If scanning is still not possible, refer to the check list below.
CHECK1
Is your application compliant to TWAIN?
If you are using Windows 98/Me/2000 and your 
application is not TWAIN compliant, the application 
cannot acquire images. Use an application that is 
TWAIN compliant, such as the included Sharpdesk.
CHECK2
Have you selected the scanner driver of this 
unit on your application?
Make sure that the "SHARP Personal MFP series" or 
"WIA-SHARP AR-XXXX" (where XXXX is the model 
name of your unit) is selected on your application.
Reference:
CHECK3
Have you specified all scanning preferences 
appropriately?
Setting a large area with full color together with a high 
resolution setting, makes the data size large, resulting in 
extended scanning times. It is recommended to set the 
scanning preferences depending on the type of original 
to be scanned, i.e., Text, Text/Graphics, Photograph, 
Color, Black & White.
CHECK4
Is there enough computer memory?
Your computer may not have enough available memory 
to hold the document you want to scan. Lower the scan 
resolution.
CHECK5
Has the specified period of program timeout 
already elapsed?
Neither printing nor scanning jobs can be sent to the 
unit from your computer during the specified period of 
program timeout after copying.
To send a scanning job immediately, press the clear 
(
key
 
twice, ONLINE key or SCANNER key on the 
unit.
Reference:
For more detail, refer to "USER 
PROGRAMS" in the Operation Manual.
CHECK6
Are you trying to scan multiple originals in the 
RSPF/SPF at once?
When multiple originals are loaded in the RSPF/SPF, it 
depends on your application whether only one original 
can be scanned in a single operation, or whether 
multiple originals can be scanned. Check which is 
possible in your application. (Sharpdesk allows multiple 
originals to be scanned in a single operation.)
CHECK7
Does your computer's operating system 
support the scanner driver?
The operating systems that support the unit's scanner 
driver are Windows 98/Me/2000/XP.
CHECK8
Are you using an appropriate interface?
Only the USB interface can be used for the unit's scanning 
function. Make sure the unit is connected to your computer 
with a USB cable. If the unit was connected to your 
computer with a parallel cable when you installed the 
SHARP Personal MFP series software, uninstall the 
SHARP Personal MFP series software. Refer to 
"INSTALLING THE SOFTWARE" in the Operation Manual 
for the order of installation of the SHARP Personal MFP 
series software and connection of the USB cable, and 
reinstall the SHARP Personal MFP series software.
Reference:
CHECK9
Have the scanner driver and Button Manager 
been installed properly?
If normal scanning still cannot be performed even after 
confirming the items on the above check list, delete SHARP 
Personal MFP series software and then reinstall it.
Reference:
Unable to Scan the Image