Xerox 8830 ユーザーズマニュアル

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144  
•  Problem solving 
XEROX WIDE FORMAT COPY SYSTEM 
CONTROLLER FAULT - 
50000007 
A software problem was 
encountered in controlling the 
Scanner. 
Power off and power on the System.  See 
the "Powering off the System" and "Powering 
on the System" sections for more 
information. 
CONTROLLER FAULT - 
50000008 - DOCUMENT 
JAM 
A document jam has occurred in 
the Scanner. 
Remove the jammed document.  Scan the 
document again. 
CONTROLLER FAULT - 
50000011 - SCANNED 
IMAGE LOST 
AccXES firmware prior to version 
9.5 supported a maximum of 128 
active jobs in the printer queue. 
Scans made after the maximum 
were refused and a scan error 
was declared
.
 
 
Allow the jobs in the queue to print  Then 
rescan the document. 
AccXES firmware 9.5 and greater reserves 8 
jobs for scan to net and copy jobs. This 
provides sufficient capability for scans and 
copy jobs even when there is a high volume 
of print jobs on the network.   
SCANNER FAULT - 
5000000B - CHECK 
SCANNER  
VERIFY SCANNER IS 
POWERED AND 
PROPERLY CONNECTED 
A fault has occurred in 
communicating with the Scanner. 
Check that the IEEE 1394 cable is properly 
connected at both ends. 
Check that the Scanner is still connected to 
the AC power and is still switched on. 
Power off and power on the System.  See 
the "Powering off the System" and "Powering 
on the System" sections for more 
information. 
CONTROLLER FAULT - 
50000012 - MEMORY FULL 
CONTROLLER FAULT - 
5000013 - MEMORY FULL 
The file system or memory is full. 
Retrieve or delete some documents to create 
more space.  Then rescan the document. 
CONTROLLER FAULT - 
50000014 - MEMORY FULL 
Documents were scanned too 
fast.  Memory is full. 
Wait for previously scanned documents to be 
processed and stored on the hard disk.  
Then scan the current document again. 
CONTROLLER FAULT - 
50000015 
An error occurred saving the 
scanned image to a disk.  
Do not scan until the interrupted job is 
finished.  Check that the SCSI cable or IEEE 
1394 cable is connected correctly. 
SCANNER FIRMWARE 
VERSION FAULT -50000020 
Scanner firmware is not at current 
version to support Controller 
firmware version 10.0. Scanner 
firmware must be at version 3.0.9 
or later 
Update the Scanner firmware. 
SCANNER FAULT - 
COMPLEX DOCUMENT 
An error occurred during 
processing due to the complexity 
of the image that the document 
contains. 
Rescan the document. 
WARNING: xxxx 
The image submitted for printing 
is corrupted or does not conform 
to the standards for the format. 
Recreate the image and try again. 
LL codes appear 
intermittently while 
documents are scanned 
 Intermittent scanner and/or 
software problems. 
 Power the system off then on.  If the 
problem persists, call for service.