Lucent Technologies merlin messaging system ユーザーズマニュアル

Touch Tones were entered but not detected by the MERLIN Messaging System.

A call transferred by the system appears on both the ICOM button (Key mode) or SA button (Hybrid/PBX mode) and a telephone's line button.

System terminates recording of name, greeting or message before user finishes.

Caller hears ringing, but the system does not answer.

Caller hears elongated ringing but the system does not answer.

The system does not answer immediately.

A busy signal is received when calling into voice mail.

Messages cannot be left in a user's voice mailbox.

The first part of the greeting gets cut off.

Calls are not being transferred.

Calls are not being transferred properly.

Message-Waiting lights are not turning on and off.

A user is unable to log in to Voice Mail.

Message-Waiting lights are not being turned on/off in a timely manner.

Calls are not being answered by the correct Automated Attendant.

Outcalling is delayed.

Outcalling to a pager is not working.

 

Problems and Corrective Actions

http://www.sostc.com/lucent/installation/prog_merlin_mess/problems.htm [2/2/2000 2:33:10 PM]