Lucent Technologies merlin messaging system ユーザーズマニュアル

The MERLIN Messaging System tracks the activities that it performs, recording events as
entries in a daily log. Information is captured 7 days a week, 24 hours a day basis. The report
contains a list of errors that indicate a system failure to assist Service Personnel in determining
whether the system must be replaced.

Ther are no field-replaceable components in the MERLIN
Messaging System.

The Critical Event Report, is accessible via the Service Technician option menu, but cannot be
accessed via the System Manager Option menu.

Presents a summary of the critical error conditions the system has encountered over a
seven-day period, which is the length of time the log data is retained.

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Lists all event instances on a first-in/first out basis, starting with the oldest day and
progressing to the current date and time.

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Provides the following summary items:

Software System Release and version number.

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System Date and time when the report is generated.

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The range of dates for which the report is valid.

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The message "No Critical Events Logged", if no error events were found.

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Includes the following "Error" types, including the date and time when they occurred
(consult with the TSO to determine the action to be taken for each type):

Forced System Reset

❍   

Announcement Lost

❍   

DSP Insane

❍   

Bad Mailbox Data

❍   

No Mailbox RAM

❍   

No Voice Msg Space

❍   

Message Send Fail

❍   

Locked Port

❍   

No Message Queue

❍   

Voice Announce Corrupt

❍   

Automated Attendant Announcement Corrupt

❍   

Real Time Clock Failed

❍   

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Critical Event Report

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