DELL 039YVGA00 ユーザーズマニュアル

54

A program stops responding or crashes repeatedly

End the program:

Press <Ctrl><Shift><Esc> simultaneously. 

1. 

Click the 

2. 

Applications tab and select the program that is no longer 

responding. 
Click 

3. 

End Task.

Check the software documentation.

If necessary, uninstall and then reinstall the program.

A program is designed for an earlier version of Microsoft

®

 Windows

®

 

Run the Program Compatibility Wizard:

The 

Program  Compatibility  Wizard  configures  a  program  so  that  it  runs  in  an 

environment similar to an earlier version of Microsoft Windows operating system 

environments.

Windows Vista

®

Click 

1. 

Start 

→

 

Control Panel

→

 

Programs

→

 

Use an older program with this 

version of Windows.
In the welcome screen, click 

2. 

Next.

Follow the instructions on the screen.

 

 

System

The computer fails the POST

The POST (Power On Self Test) tests the computer, ensuring that it meets the 

necessary system requirements and that all hardware is working properly before 

starting the remainder of the boot process. If the computer passes the POST,  the 

computer will continue to start normally. However, if the computer fails the POST, 

the computer will generate a single beep to indicate a general failure and an error 

message will be displayed. For assistance, contact Alienware Technical Support 

(see “CONTACTING ALIENWARE“ on page 73).

The computer stops responding or a solid blue screen appears

WARNING: You might lose data if you are unable to perform an operating 

system shutdown.

If you are unable to get a response by pressing a key on your keyboard or moving 

your  mouse,  press  and  hold  the  power  button  for  at  least  6  seconds  until  the 

computer turns off, then restart your computer. 

NOTE: The chkdsk program may run when you restart the computer. Follow 

the instructions on the screen.