Gateway E-6500 ユーザーズマニュアル

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Troubleshooting
Printer
The printer will not turn on
Make sure that the printer is online. Many printers have an online/offline button 
that you may need to press.
Make sure that the power cable is plugged into an AC power source.
The printer is on but will not print
Check the cable between the printer and your computer. Make sure that it is 
connected to the correct port.
Make sure that the printer is online. Many printers have an online/offline button 
that you may need to press so the printer can start printing. Press the button to 
put the printer online.
Check the cable for bent or broken pins.
If the printer you want to print to is not the default printer, make sure that you 
have selected it in the printer setup.
To set a default printer:
1
Click 
Start
, then click 
Control Panel
. The Control Panel window opens. If your 
Control Panel is in Category View, click 
Printers and Other Hardware
.
2
Click/Double-click the 
Printers and Faxes
 icon. The Printers and Faxes window opens.
3
Right-click the name of the printer you want to be the default printer, then click 
Set as Default Printer
.
Reinstall the printer driver. See the guide that came with your printer for 
instructions on installing the printer driver.
You see a “Printer queue is full” error message
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click 
Start
, then click 
Control Panel
. The Control Panel window opens. If your 
Control Panel is in Category View, click 
Printers and Other Hardware
.
2
Click/Double-click the 
Printers and Faxes
 icon. The Printers and Faxes window opens.
8510809.book  Page 79  Monday, June 13, 2005  7:29 AM