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Communication applications
Issue 6 January 2008
161
Best Services Routing (BSR) polling
Best Service Routing (BSR) polling over QSIG Call Independent Signaling Connections
(CISCs) and Temporary Signaling Connections (TSCs) provides the ability to do BSR polling
between multiple sites over H.323 IP trunks without requiring an ISDN PRI B-channel. QSIG
CISC/TSCs are used by BSR polling software to reduce the need for the IP Media Processor
circuit pack, thereby making BSR a cost-effective, multi-site solution for an enterprise-wide
contact center.
(CISCs) and Temporary Signaling Connections (TSCs) provides the ability to do BSR polling
between multiple sites over H.323 IP trunks without requiring an ISDN PRI B-channel. QSIG
CISC/TSCs are used by BSR polling software to reduce the need for the IP Media Processor
circuit pack, thereby making BSR a cost-effective, multi-site solution for an enterprise-wide
contact center.