Nortel Networks NN43119-101 ユーザーズマニュアル
Troubleshooting the IP Softphone 2050
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The following message appears:”Service Denied. Reason XXXX “.
Description:
You are not authorized to use the communication server.
Potential causes:
•
Invalid HardwareID in the Hardware ID dialog box (see “Hardware ID”
on page 88)
on page 88)
•
Invalid communication server configuration
Action:
•
Ensure that your communication server programming is correct.
•
Contact your system administrator.
Audio problems
This following sections describe Audio problems:
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Basic audio operation
To verify the physical connection of the USB adapter and headset, as well
as proper Windows audio configuration:
as proper Windows audio configuration:
1. Record an audio message.
2. Play the message back using the USB headset.