Polycom SIP 3.0.2 ユーザーズマニュアル

 Troubleshooting Your SoundPoint IP / SoundStation IP Phones

5 - 3

Similarly, a message about configuration files not being present, means that 
the phone was able to reach the boot server, but that it was not able to find all 

the necessary files. So long as the files exist in flash memory, the phone can 
boot following this error.

When the required file does not exist in flash memory and cannot be found on 
the boot server, the “Error loading” message will tell you which file could not 

be found. This error only remains on the screen for a few seconds so you need 
to watch closely. The phone reboots.

If there is an error in the configuration file, you will not be able to reboot the 
phones. You must review the boot server configuration, make the correction, 
and reapply the configuration file by restarting the phones.

Since the SoundPoint IP / SoundStation IP phones do not have an LED 
indicating network LINK status like many networking devices, if a link failure 
is detected while the phone is running a message saying “Network link is 

down” will be displayed. This message will be shown on the screen whenever 
the phone is not in the menu system and will remain on screen until the link 
problem is resolved.

When the phone is unable to register with the call control server, the icon 

 is shown (outline). Once the phone is able to register, the icon 

 is 

shown (solid). 

This error does not occur with the current BootROM.

This error does not occur with the current BootROM.