Toshiba CIX-AG-NP-VA ユーザーズマニュアル
Strata CIX Net Phone AG 04/08
79
Trouble Shooting
A
Installation Problems
Cause(s):
Solution(s):
TAPI Service Provider Not Matched
Net Phone searches the installed list of
TAPI Service Providers for any entry
containing the words “Net Server” The
error appears when Net Phone is
unable to match the specified text to
any TAPI Service Provider.
TAPI Service Providers for any entry
containing the words “Net Server” The
error appears when Net Phone is
unable to match the specified text to
any TAPI Service Provider.
Ensure the TOSHIBA Net Server TSP is
installed and appears in the Telephony
section of Control Panel.
installed and appears in the Telephony
section of Control Panel.
Ensure the TAPI Service Provider entry in
Net Phone Setup | Preferences | Main
contains a valid TSP name.
Net Phone Setup | Preferences | Main
contains a valid TSP name.
Re-install Net Phone with the latest version
available to your maintenance plan from
Toshiba FYI.
available to your maintenance plan from
Toshiba FYI.
Net Phone Cannot be Installed over the Network
Network permissions may prevent
users from executing files, or the setup
file may not be available on a network
share.
users from executing files, or the setup
file may not be available on a network
share.
Check the permissions for the remote user
and ensure they have Read and Execute
on the setup file.
and ensure they have Read and Execute
on the setup file.
Make sure the setup file is available in a
folder or device shared to the network.
folder or device shared to the network.
Contact the local Network Administrator for
additional assistance.
additional assistance.