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Chapter 3 – Related MultiVOIP Setup Parameters 
38 
Multi-Tech Systems, Inc. Avaya Communication Manager Guide  
 
Voice/Fax Parameter Definitions Continued 
Field Name 
Values 
Description 
DTMF Parameters 
 
DTMF Gain 
-- 
The DTMF Gain (Dual Tone Multi-Frequency) controls 
the volume level of the DTMF tones sent out for Touch-
Tone dialing.  
DTMF Gain, 
High Tones 
+3dB to -31dB & 
“mute” 
Default value:  -4 dB.  Not to be changed except under 
supervision of MultiTech’s Technical Support. 
DTMF Gain, 
Low Tones 
+3dB to -31dB & 
“mute” 
Default value:  -7 dB.  Not to be changed except under 
supervision of MultiTech’s Technical Support. 
Duration 
(DTMF) 
60 – 3000 ms 
When DTMF: Out of Band is selected, this setting determines 
how long each DTMF digit ‘sounds’ or is held.  Default = 100 
ms.   
DTMF 
In/Out of 
Band 
Out of Band, or Inband 
When DTMF Out of Band is selected, the MultiVOIP detects 
DTMF tones at its input and regenerates them at its output.  
When DTMF Inband is selected, the DTMF digits are passed 
through the MultiVOIP unit as they are received.  
FAX Parameters 
Fax Enable   
Y/N 
Enables or disables fax capability for a particular channel. 
Max Baud 
Rate 
(Fax)   
2400, 4800, 7200, 9600, 
12000, 14400 bps 
Set to match baud rate of fax machine connected to channel 
(see Fax machine’s user manual).  For CM managed fax calls it 
is recommended to use 9600. 
Default = 14400 bps.    
Fax Volume   
(
Default = 
-9.5 dB
 ) 
-18.5 dB 
to –3.5 dB 
 
Controls output level of fax tones.  To be changed only under 
the direction of Multi-Tech’s Technical Support.   
Jitter Value 
(Fax)   
Default = 
400 ms 
Defines the inter-arrival packet deviation (in milliseconds) for 
the fax transmission. A higher value will increase the delay, 
allowing a higher percentage of packets to be reassembled.  A 
lower value will decrease the delay allowing fewer packets to 
be reassembled.  
Mode (Fax)  
FRF 11; T.38  
 
FRF11
 
is frame-relay FAX standard using these coders: G.711, G.728, 
G.729, G.723.1.
 
T.38
 is an ITU-T standard for storing and forwarding FAXes 
via email using X.25 packets.  It uses T.30 fax standards and 
includes special provisions to preclude FAX timeouts during 
IP transmissions.  Must use T.38 when faxing to/from CM. 
Note:
 When the MultiVOIP stops receiving T.38 packets, it will 
wait ten seconds before switching to voice mode. 
Coder Parameters 
 
Coder Manual 
or 
 
Auto-matic 
Determines whether selection of coder is manual or 
automatic. Must be set to manual for CM managed calls.  
When Automatic is selected, the local and remote voice 
channels will negotiate the voice coder to be used by 
selecting the highest bandwidth coder supported by 
both sides without exceeding the Max Bandwidth 
setting.  G.723, G.729, or G.711 are negotiated.