Toshiba iES32 ユーザーズマニュアル

Toshiba

Stratagy General Description 01/03

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Contents

Introduction

Organization ............................................................................................................................................ v
Conventions............................................................................................................................................. v
Related Documents/Media ..................................................................................................................... vi

All Stratagy Products....................................................................................................................... vi
Stratagy Flash, IVP8........................................................................................................................ vi
Stratagy ES ...................................................................................................................................... vi
Stratagy eBrochure and Advisor CD-ROM..................................................................................... vi

Chapter 1 – Overview

Stratagy Flash and IVP8.......................................................................................................................... 3

Stratagy Flash ................................................................................................................................... 3
Stratagy IVP8 ................................................................................................................................... 4
Stratagy Flash, IVP8 System Software............................................................................................. 5

Stratagy Enterprise Server (ES) .............................................................................................................. 6

Stratagy iES32 .................................................................................................................................. 6
Stratagy ES4, ES80, ES96, and ES96R............................................................................................ 6
Stratagy ES4, ES80, ES96, ES96R Standard Components .............................................................. 9

Stratagy ES System Software................................................................................................................ 12

Diagnostic Programs....................................................................................................................... 12
Stratagy ES/Windows NT Software Platform Configurations ....................................................... 12
Stratagy ES Administration Software............................................................................................. 13
pcANYWHERE.............................................................................................................................. 13
Microsoft NetMeeting .................................................................................................................... 14

Features ................................................................................................................................................. 14

Standard Features ........................................................................................................................... 14
Stratagy ES Feature Groups ........................................................................................................... 14

Feature/System Comparison Chart ....................................................................................................... 15

Chapter 2 – Features

Audiotex ................................................................................................................................................ 19
Automated Attendant (AA)................................................................................................................... 19
Automatic Message Copy ..................................................................................................................... 20
Called Identification.............................................................................................................................. 20
Caller ID with SMDI............................................................................................................................. 20
Caller Confirmation Prior to Transferring ............................................................................................ 21
Call Record (with Strata CTX) ............................................................................................................. 21
Call Record Over Strata Net ................................................................................................................. 21
Call Queuing ......................................................................................................................................... 22
Call Screening ....................................................................................................................................... 22