Toshiba CIX100 ユーザーズマニュアル
User-Defined Actions
Creating Actions
52
Strata CIX Net Phone UG 04/08
Extra Info
•
Field Name – Enter the name of the field to be changed. This name must match
exactly the field name including uppercase and lowercase syntax. For example, a
user may want to create User Programmable Keys identifying the “Preferred
Agent” for the call prior to transferring the call into a queue. The Field Name
would be entered as PREFAGENT. The value would be the agent’s ID code.
exactly the field name including uppercase and lowercase syntax. For example, a
user may want to create User Programmable Keys identifying the “Preferred
Agent” for the call prior to transferring the call into a queue. The Field Name
would be entered as PREFAGENT. The value would be the agent’s ID code.
•
Value – Enter the value to be used for this field. Following the above example,
then the agent’s ID code would be entered into this field.
then the agent’s ID code would be entered into this field.