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Call router configuration task list
507
SmartWare Software Configuration Guide 
40 • Call router configuration
Figure 68. Distribution group service examples
Procedure: To create and configure a distribution group service
Mode: Context CS
Note
If you specified the maximum number of concurrent destinations and the 
distribution group tried each destination, the final destinations ring until 
someone picks up one of the phones. 
Step
Command
Purpose
1
node(ctx-cs)[switch]#service distribu-
tion-group
 service-name
Creates a new distribution group service and enters distribu-
tion group configuration mode.
2
node(svc-hunt)[service-name]#cyclic
Configure the distribution group for cyclic operation mode. 
Subsequent calls try another first destination in a round-robin 
method. Default is not to use cyclic mode – always to start 
with the first configured destination(s).
3
node(svc-hunt)[service-name]#max –
concurrent 
max-concurrent
Configures how many destinations shall be called at the 
same time. If you also configure a timeout, the first call is 
cleared and an additional call is made after that timeout. 
Thus only the specified number of destinations is ringing at 
the same time.
4
node(svc-hunt)[service-name]#timeout 
timeout
Configures a timeout in seconds after which one destination 
is dropped and a next destination is called.
5
node(svc-hunt)[service-name]#route 
call dest-interface
 interface-name
or
node(svc-hunt)[service-name]#route 
call
 dest-table table-name
or
node(svc-hunt)[service-name]#route call 
dest-service
 service-name
Adds a route to a destination. This is the interface, table or 
service that is tried to call during the distribution group’s 
attempt to make calls to the destinations. The destination can 
either be an interface or you can route the call again to a 
routing table or directly to another service. This allows you 
cascading services.
6
Repeat step 5 to add additional hunting destinations.
- 4 call destinations
- No max. concurrent
- 4 call destinations
- max. concurrent = 2
- timeout = 5
after 5s
after 10s
4 picks up
4 picks up