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Debugging call signaling
638
SmartWare Software Configuration Guide 
52 • VoIP debugging
Debugging SIP signaling
Mode: Administrator Execution
Verify an incoming call
Make sure that an incoming call from the SIP network enters correctly context CS. The following sequence 
shows a working call setup.
unit(cfg)#debug gateway sip error
unit(cfg)#debug gateway sip transport
unit(cfg)#18:53:40  SIP_TR> Received INVITE sip:50@172.16.32.32 SIP/2.0
18:53:40 SIP_TR> Sent SIP/2.0 100 Trying
18:53:40 SIP_TR> Sent SIP/2.0 180 Ringing
18:53:43 SIP_TR> Sent SIP/2.0 200 OK
18:53:43 SIP_TR> Received ACK sip:50@172.16.32.32:5060 SIP/2.0
Explanation:
The line 
18:53:40 SIP_TR> Received INVITE sip:50@172.16.32.32 SIP/2.0 
indicates that the INVITE 
message has been received. This means that the SIP network is functional
18:53:40 SIP_TR > Sent SIP/2.0 100 Trying 
and 
18:53:40 SIP_TR> Sent SIP/2.0 180 Ringing 
indi-
cate that responses are sent back to the SIP network. This means that the call routing is working correctly, 
and the call has found its destination on the gateway that is debugged. If there are no responses, or a nega-
tive response, continue debugging call routing and the destination protocol.
Verify an outgoing call
Make sure that an outgoing call from context CS leaves correctly to the SIP network. The following sequence 
shows a working call setup.
unit(cfg)#debug gateway sip error
unit(cfg)#debug gateway sip transport
unit(cfg)#18:59:07 SIP_TR> Sent INVITE sip:60@172.16.32.33 SIP/2.0
18:59:07 SIP_TR> Received SIP/2.0 100 Trying
18:59:07 SIP_TR> Received SIP/2.0 180 Ringing
18:59:10 SIP_TR> Received SIP/2.0 200 OK
18:59:10 SIP_TR> Sent ACK sip:60@172.16.32.33:5060 SIP/2.0
Step
Command
Purpose
1
[node]#debug context sip-gateway data-
path [detail 
<level>]
Logs information related to the media chan-
nels.
[node]#debug context sip-gateway error 
[detail 
<level>]
Logs all errors detected within the Context SIP 
Gateway.
[node]#debug context sip-gateway regis-
tration [detail 
<level>]
Logs information about user registration activ-
ities.
[node]#debug context sip-gateway sig-
naling [detail 
<level>]
Logs call signaling related information.
[node]#debug context sip-gateway 
transport [detail 
<level>]
Logs all SIP messages sent or received over 
the IP network.