Polycom 1725-16829-001 ユーザーズマニュアル

Working with a Polycom CMA System 

Using the Advanced Features of Your Phone

Polycom, Inc. 

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From the idle screen, tap the buddy’s Speed Dial Key.

The call is placed.

If your phone is provisioned by a CMA system, your system administrator has 

assigned you a domain, user name, and password on the system and on your 

phone. This integration allows you to access CMA features (for example, the 

CMA Directory, Buddies, and your Buddy Status List) on your phone. Your 

system administrator sets your domain, user name, and password on the 

system and on your phone.
If there is a problem with the system or your login credentials, you can’t access 

the CMA features on your phone. The following happens:

• An icon, 

, displays on the status bar. You can tap the icon to access 

the Login Credentials screen.

• The message “Login Credentials have failed. Please update them if 

information is incorrect” displays for 10 seconds.

• The messages “CMA authentication failed,” “Invalid login credentials,” 

and “CMA Presence not registered” scroll on the status bar.

• When you try to search the CMA Directory, the message “Login Error” 

displays on the touch screen.

• Your Buddy Status list doesn’t list any records.
• The Line Key is unregistered.
To access CMA features again, submit your login credentials again.

Tap 

, or tap 

 > Settings > Basic > Login Credentials.

The Login Credentials screen displays with the message “Multiple login 

failures can lock the user account.” (The message displays for five 

seconds.)

Tap the Submit soft key.

Your credentials are re-submitted and you have access to CMA features again.

If you still don’t have access to CMA features, or you lock your account, see your 
system administrator. Your system administrator may ask you to enter new login 
credentials instead of submitting your old ones.